Create stronger customer relationships with reliable contract fulfillment
Every missed obligation or delay in fulfilling orders impacts revenue, relationships, and compliance. But how do you ensure the obligations are met, milestones are tracked, and data is consistently accessible?
Conga’s contract obligation management software transforms these challenges into opportunities for operational excellence.
Meet contract demands on time with the best fulfillment management solution
Rev forecasting
Understand what drives revenue
The Conga Advantage Platform connects every step in revenue capture from opportunity to pricing to contract renewal through a single, fully extensible data model to meet the specific needs of a business and provide a better understanding of revenue streams.
- Reliable revenue forecasting
Full platform offers unique analytic capabilities across all steps of the revenue lifecycle—only possible with a consistent and connected model for revenue data. - Intelligence built in
Our data model is the intelligence engine that unlocks the power of Revenue Lifecycle Management providing consistency for reporting and visibility in planning. - Identify all revenue sources
Sales leaders can more easily identify where maximum revenue is being won and have the confidence that sales teams are targeting those sources.
Billing
Improve cash flow
Conga Billing drives revenue innovation with the provision of a single invoice for a blend of business models (one-time, subscription, non-recurring, usage-based, milestone, evergreen, etc.)
- Accurate and efficient billing
Create custom billing plans per account to invoice customers how they’d prefer to pay, support negotiated payment terms and drive larger deals. - Flexible invoicing
Accurate and efficient billing management with automated invoices. Automatically adjust invoice schedules based on upgrades, downgrades, and swaps. - Support for non-recurring billing
Conga Billing provides the ability to set up milestone or a fixed percentage type to match the timing of specific projects.
Order management
Efficient sales operations
Improve the efficiency of sales operations with Conga Order Management by providing a single location to enter, modify, or delete orders and provide the visibility needed to better understand the revenue operations lifecycle.
- Streamline order processing
Single portal provides access to the order dashboard for complete view details of an order—order header, order lines, fulfillment lines, partial shipments, notes, and attachments. - Reduce order errors
Reduce errors and improve efficiencies by generating one or more sales orders from an existing customer. Validate against existing quotes or contracts to adjust, if needed. - Know your customer
Deliver a superior customer experience by providing a history of what customers have purchased and enable action on those orders for larger deal sizes and higher margins.
Obligation management
Streamline obligation management
Manage contract obligations better—stop manually tracking and missing critical dates. Unleash dependable AI to anticipate and manage customer and supplier obligations, renewals, and auto-renewals.
- Effortless obligation tracking
Contract obligation management software AI extracts and organizes obligations, ensuring nothing is overlooked. - Proactive deadline management
Track renewal and termination dates with fulfill solutions to automatically and easily meet critical timelines. - Improved compliance
Identify and manage obligations efficiently to reduce compliance risks and penalties. - Quality assurance
Optional legal review services provide an additional quality check to ensure consistent, normalized AI data extraction.
Conga solutions for reliable obligation management in contract workflows
Conga offers an integrated suite of tools designed to help you manage and fulfill contracts:
Conga Billing
Automate complex billing scenarios, improve invoicing accuracy, and ensure consistent cash flow.
Conga CLM
Centralize obligations and contract tracking to manage milestones for reduced risks of compliance.
Support timely contract fulfillment with Conga
Centralized obligation tracking
Access a complete, centralized library of all obligations, milestones, and billing activity from one platform, reducing errors and improving decision-making.
Scalable for growth
Expand your business without ever needing to switch your contract fulfillment system. Conga grows with your operations, adapting to evolving workflows and increasing complexity.
Seamless coordination across teams
Connect operational, legal, and finance teams on a single platform for faster and more accurate execution. Improve visibility further with real-time updates.
Complete control of every revenue phase in a single contract lifecycle management system
Conga Revenue Lifecycle Management platform connects every phase of your revenue journey.
Renew and expand
Get better renewal opportunities after effective fulfillment. Track contract milestones and performance, enabling teams to expand before contract due dates.
Propose and quote
Lay the foundation for precise order fulfillment with accurate quotes and customer-aligned quotes. Conga helps establish contract terms that align with your business goals.
Manage and fulfill
Bring your contracts to life here. Keep your revenue processes moving with centralized contractual obligation management, automated billing, and task tracking.
Negotiate and execute
Set the stage for successful fulfillment with streamlined contract negotiation and execution. Speed up approvals, creating efficient order fulfillment in the next phase.
50% cut in sales forecast reporting time
Products used:
Conga Grid
The best thing about Conga Grid is the time savings and that it’s so much easier and more intuitive to get the data that you want.
Jason Weinberger
National Sales Manager @ In-Situ
75% decrease in contract cycle time
Products used:
Conga Sign
Conga Composer
Conga Contracts for Salesforce
Conga Grid
I feel like all the different Conga solutions we've put in place are providing immediate effects. The almost instant turn around on signature time, quicker time to close, and improved customer satisfaction is just amazing.
Ann Baker
Director of Business Systems @ Edmentum
80% reduction in paperwork
Products used:
Conga Composer
Conga Sign
Conga Grid
I estimate we've reduced 16 hours’ worth of admin work in a typical candidate cycle to just 30 minutes thanks to Conga.
Jacob Hill
Managing Director & Founder @ Offploy
Ready to transform your contract management processes?
See how Conga can help you easily manage and fulfill your sales agreements.
Frequently asked questions
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What is contract fulfillment?
Contract fulfillment is the process of meeting the obligations in a contract—such as delivering goods and services, payments, performance milestones, and compliance requirements. The goal is to ensure that all parties adhere to the contract terms and conditions, maintaining trust in business relationships.
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How does contract obligation management software help us fulfill agreements?
Contract obligation management software, like Conga's solutions, helps you fulfill orders and agreements by combining automation, data integration, and visibility into a single platform. Features and capabilities include:
- Unified repository: Store all terms, obligations, and milestones in one place for quick and reliable access.
- Smart search tools: Find specific fulfillment clauses in seconds with dynamic search features.
- Conditional triggers: Get notifications for conditions like approaching deadlines or penalties to avoid compliance risks.
- System interoperability: Sync contract obligations with ERP, CRM, or financial systems to maintain consistent workflows.
- Cross-functional visibility: Keep legal, procurement, and operational teams aligned on contract fulfillment requirements.
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What elements of a fulfillment agreement does Conga help us manage?
Conga helps manage some of the most important elements of contract fulfillment, including:
- Delivery milestones: Manage timelines and performance benchmarks for deliverables.
- Payment terms: Automate invoicing and billing to align with contract terms, speeding up payments and reducing errors.
- Obligation management: Stay on top of SLAs, compliance requirements, and renewal conditions with clear tracking tools.
- Amendments and adjustments: Manage changes to terms or conditions during the fulfillment period without disrupting workflows.
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Does Conga support automated reminders for upcoming contract obligations?
Yes, Conga provides automated reminders to help teams stay proactive about upcoming obligations with features, including:
- Custom notification triggers: Set reminders based on deadlines, milestones, or specific contract terms.
- Real-time alerts: Receive updates via email or within the Conga platform when critical dates are near.
- Task assignments: Notify specific team members about their responsibilities related to the obligation.
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How does Conga help ensure compliance with contract terms during the fulfillment process?
Conga helps align every step in the fulfillment process with the agreed terms by providing:
- Clause and obligation libraries: Use pre-approved templates and clauses to maintain consistency in contract language.
- AI-driven audits: Monitor adherence to terms and identify deviations during the fulfillment process.
- Role-based permissions: Control access to sensitive contract data, ensuring only authorized personnel can make updates.
- Comprehensive audit trails: Record all actions taken on a contract for transparent reporting and accountability.
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What visibility does Conga provide into the fulfillment of agreement costs and resource allocation?
Conga gives you clear visibility into costs and resource allocation, making it easier to manage agreements effectively with:
- Cost tracking: Link contracts to billing and financial systems to monitor spending and payments instantly, so you’re always on top of your budget.
- Forecasting tools: Use historical data and AI insights to predict future resource needs or costs for similar agreements.
- Detailed reporting: Generate reports on financial performance, contract compliance, and resource efficiency.